Privacy Policy

The Photoshoot Kenya ("we", "us") respects your privacy. This policy explains what personal data we collect when you use photoshoot.co.ke or contact us, why we collect it and how we keep it safe. We handle personal data in line with the Data Protection Act, 2019 of Kenya.

1. What we collect

• Contact details you give us, such as your name, phone number and email address.
• Booking details, such as the service, occasion, package, county, town, venue, preferred date and any notes you add.
• Account details if you create an account, such as your login email and profile information.
• Payment records, such as invoice numbers and the amounts paid. We do not store your card details.
• Basic technical data, such as the pages you visit and your browser type, to keep the site working and improve it.

2. Why we use it

• To respond to your request, confirm your booking and arrange your shoot.
• To send your invoice and payment link and keep records of what was paid.
• To deliver your photos and videos and follow up on your experience.
• To keep the website secure and improve our service.

We use your data because you asked us to provide a service, because we must keep certain records by law, or because it is in our legitimate interest to run and improve our business. We send marketing messages only if you agree to them, and you can opt out at any time.

3. Who we share it with

We share only what is needed with the photographer, videographer or crew covering your shoot, so they can arrive at the right place and time. We may also use trusted service providers for hosting, email and payment processing, who handle data only on our instructions. We never sell your personal data.

4. How long we keep it

We keep booking and payment records for as long as needed to provide the service and to meet our legal and tax obligations. When data is no longer needed, we delete it or make it anonymous.

5. Keeping it safe

We protect your data with secure hosting, access controls and encrypted connections. Only people who need your details to handle your booking can see them.

6. Your rights

You have the right to be told how your data is used, to see the data we hold about you, to ask us to correct or delete it, and to object to its use for marketing. To use any of these rights, contact us using the details below. If you are not satisfied with our response, you may complain to the Office of the Data Protection Commissioner.

7. Cookies

Our website uses cookies that are needed for it to work, such as keeping you signed in and protecting forms. You can control cookies in your browser settings.

8. Changes to this policy

We may update this policy from time to time. The latest version is always on this page.

9. Contact

For any privacy question or request, email info@photoshoot.co.ke or call +254 704 043 466, Monday to Saturday, 8 AM to 6 PM.